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Note: Many topics at this site are reduced versions of the text in "The Encyclopedia of Networking and Telecommunications." Search results will not be as extensive as a search of the book's CD-ROM.

Related Entries

Call Center Operations

CTI (Computer-Telephony Integration)

H.323 Multimedia Conferencing Standard


MGCP (Media Gateway Control Protocol)


PBX (Private Branch Exchange)

PINT (PSTN and Internet Interworking)

QoS (Quality of Service)

SAP (Session Announcement Protocol)

SCTP (Stream Control Transmission Protocol)

SDP (Session Description Protocol)

Signaling for Call Control

SIP (Session Initiation Protocol)


SPIRITS (Service in the PSTN/IN Requesting InTernet Service)

SS7 (Signaling System 7)

Voice over IP (VoIP)

Voice/Data Networks

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